At Antidote.fit, we aim to be transparent about our refund and cancellation practices. By completing a purchase, you acknowledge and agree to this policy.
Memberships and packages
- All memberships and packages are non-refundable once purchased.
- Membership rates may be revised by management at any time. Revised rates apply to new purchases only.
- Unused sessions, credits, or plan benefits do not carry a cash value and are not eligible for refund after expiry.
Class bookings
- Only staff can cancel a confirmed class booking. Contact the gym if you need a cancellation.
- Cancellation cutoff: 12 hours before the class start time. Cancellations after this cutoff do not receive an automatic credit.
- If a booking is cancelled at least 12 hours before class start, one class credit is returned to your wallet for that class type — including bookings paid with plan credits and paid drop-ins (online or desk).
- Drop-in fees are not returned to your original payment method. Eligible cancellations are settled as wallet credit for a future class of the same type.
- If we cancel a scheduled class, the same 12-hour cutoff and credit rules apply to affected confirmed bookings.
Payment disputes
If you believe a charge was made in error, contact us within 7 days at info@antidotefit.in. We will review legitimate billing errors on a case-by-case basis.
Legal requirements
Nothing in this policy limits your rights under applicable consumer protection laws where refunds are required by law.
Contact
Antidote.fit
Body Canvas GYM LLP
Email: info@antidotefit.in
Phone: +91 98675 29178